Privacy Policy

Fenix Professional Cleaning (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect personal information including:

Name
Email address
Phone number
Service address
Information submitted through contact forms
Website usage data through cookies and tracking technologies

2. How We Use Your Information

We use your information to:

Respond to inquiries
Schedule and confirm appointments
Send service reminders and updates
Provide customer support
Improve our services and marketing efforts
Comply with legal obligations

3. SMS Communications

By providing your phone number and checking the consent box on our forms, you agree to receive SMS messages from Fenix Professional Cleaning regarding:

Appointment confirmations
Appointment reminders
Service-related notifications
Customer support communications

Message frequency varies.
Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:

📧 info@fenixprofessionalcleaning.com
📞 +1 438-600-5551

We do not sell, rent, or share your mobile information with third parties for marketing purposes.

4. Cookies and Tracking Technologies

Our website may use cookies and tracking technologies to enhance user experience and measure marketing performance.

We may use:

Google Analytics
Google Ads tracking
Meta (Facebook) Pixel

These tools collect non-personal browsing data to help us improve our website and advertising campaigns.

You can disable cookies in your browser settings at any time.

5. Third-Party Service Providers

We may use trusted third-party providers to assist with:

Scheduling services
Payment processing
Email and SMS communications
Advertising and marketing

These providers are contractually obligated to protect your information.

6. Data Security

We implement reasonable administrative and technical safeguards to protect your personal information. However, no electronic transmission is completely secure.

7. Data Sharing

We do not sell or trade your personal information.

We may share information only:

To comply with legal requirements
To provide requested services
With trusted service providers under confidentiality agreements

8. Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us at: